911 Dispatcher Cover Letter
911 Dispatchers are a vital part of emergency response teams; their role is to answer incoming emergency calls and send the appropriate responders to the scene. Typical duties of a 911 Dispatcher include: taking phone calls, choosing appropriate codes for the information they receive, determining call priority level, monitoring the location of the emergency service staff, maintaining communication with callers, using computer equipment, maintaining call logs, and training junior dispatchers.
Those interested in a 911 Dispatcher job should be able to highlight the following qualifications throughout their cover letters:
- Excellent communication and listening skills
- Being able to follow instructions
- Fast thinking and decision-making abilities
- Being able to work under pressure
- A clear speaking voice
- Logic and problem-solving abilities
- Computer competences
Below is displayed an example cover letter highlighting similar 911 Dispatcher skills and experience.
For help with your resume, check out our extensive 911 Dispatcher Resume Samples.
For more information on what it takes to be a 911 Dispatcher, check out our more complete 911 Dispatcher Job Description.
Dear Mr. Griffith:
Upon learning of Randolph County’s need for a 911 Dispatcher, I felt compelled to submit my resume for your consideration. As a sound decision-maker and a skilled professional with more than 12 years of experience responding to emergency calls and communicating crucial information to mobile units in Blackbridge County, WV, I would significantly benefit your team in this role.
Having recently relocated to the Randolph County area, I am excited about the prospect of putting my previous experience as a 911 Dispatcher to use for benefit of the region. From addressing caller concerns and relaying messages to dispatching fire/EMS/police and maintaining detailed records, my background has been characterized by my commitment to optimizing efficiency and making smart decisions. My proven ability to remain calm under pressure, along with my exceptional interpersonal and multitasking abilities, prepares me to excel in this position.
Please consider the following highlights of my qualifications:
- Recognized as Dispatcher of the Year on four separate occasions and earned numerous commendations from both law enforcement and the general public in Blackbridge County, WV.
- Adhering to all medical protocol in giving BLS information to emotionally distraught callers via phone.
- Developing and introducing updated policies and procedures for the dispatch center to measurably improve efficiency, productivity, and caller experiences.
- Handling emergency calls effectively in a fast-paced and challenging dispatching center.
With my record of success in managing dispatch calls, coupled with my superior communication and time management skills, I am sure to exceed your expectations and make a positive impact on Randolph County’s emergency services. I look forward to discussing the position in detail.
Thank you for your time and consideration.
Public Dispatcher Cover Letter
To get a good job, you must draft a police dispatcher cover letter that carries the necessary information. It should also be a mirror of your professionalism and should convey your confidence and willingness to work for this highly responsible position.
A police dispatcher works with the law enforcement department of a region. He answers calls by citizens and department personnel on the emergency helpline number. He responds to the query or requests and coordinates with the personnel to act according to the request/complaint/query of the caller. Police dispatcher also prepares records of the calls and conversation including name and location of the caller for further investigation.
How to write a Police Dispatcher Cover Letter
A cover letter for this job must concrete on the information that explains your competency. It is just like a job responsibility assigned while you work for the department. There is a particular way of writing a sample police dispatcher cover letter and if you deviate from the standard format, you face a risk of losing the job to your competitors. This format is very simple and so should be in the right tone. As you will go through the following samples of a police dispatcher cover letter, you will get to know what an applicant is expected to write in his cover letter.
From David E. Rothman
224, Short Street
Date: December 22, 2011
To Andrew V. Koenig
Recruitment and Training Department
Boston City Police Department
318, Cambridge Place
Dear Mr. Koenig,
I am sending this application and have attached other requisite documents for the requirement of Police Dispatcher as it appeared in Jobs Gazette on December 21, 2011. I would like to present a summary of my overall qualifications that enable me to perform the job duties assiduously and why you can consider me for this position.
I have been in this profession for the last seven years. I have worked for New York Police Department and was posted at Albany for two years and at New York City for five years. While working in this position, I have been responsible for handling the dispatch units, answering emergency calls, preparing digital records, etc. I also completed Police Dispatcher Training from New York Police Department after my high school diploma.
My communication skills and expertise in emergency communication software combined with a logical perspective towards critical situations helps me to take appropriate action while I am on duty.
I look forward for an opportunity to meet you in person. I will be pleased to assist you with any information you may require. Thank you for the valuable time and generosity to consider my application.
David E. Rothman
High School Diploma (Photocopy)
Anthony T. Freeman
4277, George Avenue
Date: December 22, 2011
David C. Kimball
Human Resource Department
Las Vegas Metropolitan Police Department
4022, Basel Street
Dear Mr. Kimball,
Please accept my job application and the requisite documents for the position of Police Dispatcher advertised on Jobs Portal yesterday. I would be obliged if you spare some time to go through my application.
I am an experienced police dispatcher with a proven track record of working at Carson Metropolitan Police Department for four years. I was always interested to work with the police department due to an inherent passion for serving the people in an emergency situation. With this experience, I have learned how to manage and prioritize calls and situations to ensure that the urgent situations are attended in time. My proficiency in using all types of emergency communication devices and software is another trait that enhances my efficiency for this job.
I am an individual with tremendous levels of patience and energy with an ability to think rationally even as the work pressure mounts.
It would be a pleasure to have a conversation with you on telephone or preferably in person. With a hope to receive a positive response, I hereby thank you for your time.
Anthony T. Freeman
An employer will appreciate and judge you largely on the basis of your police dispatcher cover letter. Customize the information given in the samples above so that it suits your competency and also satisfies the basic queries of the employer.